MISSION/OBJECTIVE:

 To provide today’s professional the highest level of administrative support in a telecommuting capacity so as to assist the professional in meeting and exceeding mission critical goals and objectives.

QUALIFICATIONS:

• Transcription of standard cassette, micro-cassette, .dss, .mp3, and .wav format materials with a high level of proficiency.
• Maintain typing speed of 90-95 w.p.m. with a 96% accuracy rating.
• Working knowledge of Microsoft Word 2000 and Microsoft Excel.
• Working knowledge of Word Perfect.
• Working knowledge of Microsoft Outlook Express.
• Working knowledge of Internet Explorer, and Internet research projects.
• Working knowledge of Quickbooks.
• Administrative support experience in banking, legal, and instructional business segments.
• Volunteered secretarial services to current Maryland State Senator, Richard Colburn, during initial campaign for House of Delegates in early 1980’s.

PROFESSIONAL EXPERIENCE:

05/99-Present
05/96-05/98
                                                                                    Pro.Docs (Freelance)
                                                                                    Easton, Maryland

Provide high-level transcription and word processing services to various clients on an as needed basis to assist in achieving and meeting desired deadlines, goals and objectives. Transcription assignments include, but are not limited to: medical research interviews; medical seminars; confidential interviews; environmental research interviews; mystery shopper reports; oral military histories; inquiries; focus groups; business meetings; teleconferences; legal pleadings; general legal documentation and correspondence; lending narratives; government contract law materials used in various continuing legal education seminars throughout the United States; general correspondence; etc.

05/98-03/04
                                                                                    Holmes, Schwartz & Gordon
                                                                                    Easton, Maryland

Provide administrative and legal assistance to attorneys in the areas of government contract law. This support includes, but is not limited to: transcription of legal documents and narratives; word processing; legal research; accounts payable; accounts receivable; Internet research; client interaction and communications; etc.

05/84-06/96                                                                           Maryland National Bank
                                                                                    Later Became NationsBank

Provide administrative and commercial lending support to Regional Vice President, Regional Commercial Lending Vice President, and Commercial Loan Officers. Duties included, but were not limited to: interaction with twelve lending officers to insure compliance and goal achievement; interaction with commercial clients; working knowledge of lending computer system; compose correspondence; compose lending summaries; frequent interaction with senior level management; accounts payable; annual budgeting and expense control; word processing; transcription; etc.